Comments for Name Already Taken

Comment on An open letter to Optus. by bob

bob — Sat, 03 Jan 2009 09:48:28 +0000

8nv1oC hi nice site thanx http://peace.com

Comment on Sexy New iTunes Button by iTunes Music Blog

iTunes Music Blog — Sat, 06 Dec 2008 16:45:16 +0000

Oh man that\’s great!!! You\’re so right, everyone to date has failed to even see that, kudos!!! I\’m going to link to your blog from my site, ok?

Comment on We’re On iTunes! by iTunes Music Blog

iTunes Music Blog — Fri, 28 Nov 2008 04:50:45 +0000

I think you nailed it on the head!! That\’s the point that everyone here has failed to make, nice work!! I am going to place a link to you on my blogroll, ok?

Comment on Sexy New iTunes Button by iTunes Music Blog

iTunes Music Blog — Fri, 28 Nov 2008 04:13:12 +0000

I cannot say how right you are!!! These other people have failed to see your point. I am going to put a link on my blog back to you ok?

Comment on Episode 7.5 - WE’RE BACK! by MacTalk Podcast - Interview with Mark Newton - Proposed Govt Internet Clean Feed - MacTalk Forums

Mon, 20 Oct 2008 21:39:13 +0000

[...] speaking of, it was on the same subject so if anyone wants to listen to that one, it’s here: Name Already Taken Episode 7.5 - WE’RE BACK! Again, good work. Mark’s a great bloke and always willing to have a chat - great you had an [...]

Comment on About by Nathan

Nathan — Sat, 18 Oct 2008 22:43:42 +0000

Hey guys,

i was listening to episode 6 and i think i heard one of you say that blu-ray isn’t really ready or worth purchasing yet? I was just wondering why that is? I’m pretty close to buying one, but i can just as easily hold off.

Comment on An open letter to Optus. by Froosh

Froosh — Tue, 14 Oct 2008 09:42:54 +0000

After jumping through hoops, fighting with IVRs and repeatedly re-tracing steps on the labyrinthine Optus Zoo(s), I finally was able to make 2 bookmarks. One for my “Mobile Bill” (for monthly accounts) and one for my “myZOO Member Services” (for Wireless Broadband traffic reports).

If they move them, I’m stuffed. This alone makes me want to simply pay out contracts and go anywhere else. But the ‘competition’ is not much better Telstra? 3? Voda? They all have their own horror stories…

Comment on We’re On iTunes! by ok

ok — Thu, 25 Sep 2008 07:15:52 +0000

good site rulfpy

Comment on An open letter to Optus. by judith mcintyre

judith mcintyre — Sun, 21 Sep 2008 00:52:33 +0000

i have been trying to view my bill on line 6 weeks now , spend hours on the phone trying to solve the problem without success! try to send email to optus for explanation, was hopeless ,as optus email address wasnot accepted., im verry upset im a pensioner, and renting .i m seriously thinking defaulting and send the phone back , and even be prepared to go bankrupt on optus yours sincere judith mcintyre….21/09/2008

Comment on An open letter to Optus. by david mckinley

david mckinley — Thu, 18 Sep 2008 06:03:48 +0000

I have been around the optus webpage labyrinth, at speeds of UP TO 5 Kb/s. yes, K.
Have swung from branch to branch on their phone tree, suffering the VERY RUDE assault of their tiny “music” loop, with its sudden leaps in volume, for just under two hours at a stretch, and sometimes to end up talking to someone who clearly feels that I should be a bit brisker with stating my business.
And I’ve got so many different optus pages hopefully seized into my Bookmarks, that, after months of this, I still have to fossick around the site to find my phone bill, or net bill.

By the way, the paper bills: the mobile phone bill they call “Yes Optus” in the form of the identical yellow icon on the desktop for connecting to net,
And they call the internet bill “Mobile Phone Account” .
Of course. If you point this out to them, fear not, they can explain it! It’s because the wireless modem has a SIM card in it. - so there you are.

I ventured to a callcentre that the website was “really crappy”. There was laughter off phone, and then a reply, “No, it is actually a very good website”.
I suspect this opinion is very firmly held by top management.

I haven’t mentioned here other issues of equal and greater absurdity and non-responsiveness, because I can’t be bothered; I can’t bear to write of this anymore. Afraid I will go bald and the rest of my teeth will fall out if I don’t banish it from my mind and lie on the beach.

but can’t close without mentioning that I chanced upon one phone-assistant to whom ( while waiting for pages to change at 5kb/s max on OptusRural while she was to show me the way to pay my bill online) I casually vented a bit of recent Optus tragi-comedy - and she actually grasped the enormity of it, and knowing I was telling the truth, was clearly horrified that Optus could be so incapable of providing assistance to a customer.

and although it became clear that she didnt have the rest of the arvo to wait for me to change pages 4 times, she did promise to do everything she could.
And it became obvious in the next week that she had banged on a few desks.
If it hadn’t been for Caroline, I would have an impression in my mind of Optus being TOTALLY in denial.

Seriously, the idea of opening up optus now to log in to pay my bill for net or phone,or see one or both, immediately puts a state of confusion and doubt into my mind, and it seems impossible. Can I bear to start? How long am I willing to invest? What then?
Ring them??????? aaarrgghh.

As the man said “Actually its a GOOD website”
I’m going to lie down now. itsaGOODwebsiteitsaGOODwebsiteitsaGOODwebsiteitsaGOODwebsiteitsaGoodwebsiteitsa